FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Estimates - free of charge - itemized per customer request - each job is priced according to the scope of work - accept all major credit cards
- What is your typical process for working with a new customer?
Initial meeting and walkthrough with customer to discuss the scope of work. Answer any questions and offer suggestions as needed. We typically we submit our written proposal on the day of the meeting (written proposal submitted via email). Larger scope projects please allow 24 hours for written proposals. Larger scope projects will also have a brief contract page with payment terms and payment schedule. (Typically 1/3 of total project cost is the down payment).
- What education and/or training do you have that relates to your work?
We have been in the landscaping and construction industry for over 15 years. Most crew members and foreman have been in the industry even longer! We attend yearly hardscaping seminars to keep up with industry standards, test new material options, and add new installation techniques to our repertoire. Our crews love what they do and take pride in each project!