FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is based on project scope, materials, and labor costs. We provide a detailed, transparent estimate with no hidden fees. Payments are divided into three installments: a downpayment upfront, a job start payment, and a final invoice after the walkthrough and approval. We accept credit cards and offer financing options through financial institutions.
- What is your typical process for working with a new customer?
1. Free Inspection & Consultation – We conduct a thorough roof inspection and discuss your needs. 2. Proposal & Estimate – We present solutions tailored to your home with a clear pricing breakdown. 3. Scheduling – Once approved, we schedule the project at a convenient time. 4. Installation – Our team completes the job with professional oversight. 5. Walkthrough & Final Payment – We review the work with you to ensure satisfaction before final payment.
- What education and/or training do you have that relates to your work?
We are Owens Corning Platinum Preferred Contractors, a distinction awarded to only the top-tier roofing professionals who meet rigorous standards for installation, service, and customer satisfaction. This certification ensures our team is trained in the latest roofing technologies, best practices, and safety protocols to provide superior craftsmanship. Additionally, we are ProVia Certified Installers for windows and doors, meaning we have specialized training in precision installation techniques to maximize energy efficiency, durability, and aesthetics. Our team undergoes continuous professional development, including manufacturer-led training, industry workshops, and certification programs, ensuring we stay ahead of the latest advancements in roofing, siding, windows, and doors. This commitment to excellence guarantees that every project meets the highest industry standards.