FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We offer a fair price to all customers which includes the cost of equipment, parts, and the labor needed for the installation. All costs will be included in your estimate.
- What is your typical process for working with a new customer?
Murphy Fuel offers free estimates for water heater installations or replacements. Once we receive your request, we'll call or visit your location to discuss your needs and preferences, discuss options and provide a recommendation. We'll provide a free written estimate for any options you'd like quoted. If accepted, we'll schedule a time to do the job and get it done!
- What education and/or training do you have that relates to your work?
All of our technicians have their oil burner license, EPA certification, experience installing full heating systems, water heaters & air conditioning, and receive continuous training including manufacturer training for certain equipment.