128 Plumbing, Heating, Cooling & Electric

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Responds in about 2 hours

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About

Hello! We're 128 Plumbing, Heating, Cooling & Electric. We've been in business for over 30 years. Our goal is to give every person an outstanding experience from the very first call and be there throughout the entire year whether it's a new heating system, ductless installation, or looking at a leaky pipe in the basement. Feel free to reach out to ask any questions about our services!

Overview

Hired 6 times

Serves Wakefield, MA

Background checked

150 employees

34 years in business

Business hours

SunClosedMon7:00 am - 2:00 pm

Payment methods

This pro accepts payments via Cash, Check, and Credit card.

Social media

Facebook, Instagram, Twitter

Services offered

Faucet / handle type

One handle controls both hot and cold water

Separate handles control hot and cold water

Projects and media

Reviews

Great 4.7

29 reviews

5

90%

4

0%

3

3%

2

0%

1

7%

Read reviews that mention:

Messina C.

Jun 26, 2025

•

Hired on Thumbtack

If you are not the property owner don’t bother wasting your time to contact them. I am the decision maker for the property I manage and the owner has me set up all appointments I was told that since I’m not the owner they can’t deal with me.

Details: Replacement • Condo/Apartment

Thermostat Installation or Repair

Casey C.

Dec 17, 2019

•

From Google

I scheduled an appointment for 2 days out and they called the following morning and was able to get a person out sooner. The person was confident that he was able to fix the clogged pipe the first way he explained and provided me with an estimated cost and explained the second way and also provided me with an estimated cost. He cleaned everything up and locked my house up and contacted me once he was done with the job in about an hour and a half. He also provided me with a list of other things that need to be done in my house and with estimated cost and explained the time frame when they should be fixed by.

128 Plumbing, Heating, Cooling & Electric's reply

Casey, thank you for taking the time to share your experience. We are so glad to hear.

Andrew C.

Dec 23, 2019

•

From Google

128 Plumbing, Heating, Cooling & Electric's reply

Betsy B.

Dec 24, 2019

•

From Google

Matt and Stephen arrived a few hours after I called. They gave me options to fix the situation and I felt like they were straightforward with the data. They were very knowledgeable and efficient and patient with all my questions. There may be less expensive ways to get things done but given the response, efficiency and quality that Matt and Stephen delivered, I am very happy and appreciative of their help and consideration and coming to my house and fixing the problem expertly. Thank you!

128 Plumbing, Heating, Cooling & Electric's reply

Betsy, thanks so much for writing about your experience with us. Happy holidays!

Marlene

Dec 21, 2019

•

From Google

Darren was extremely professional, knowledgeable, and helpful. He followed up on our concerns and we appreciated his responsiveness in fixing our furnace. We are happy to use 128 for all our future plumbing, heating and electrical needs.

128 Plumbing, Heating, Cooling & Electric's reply

Marlene, thanks for taking the time to write about your experience with Darren. We appreciate it very much!

Credentials

Background Check

David Williams

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
For any new furnace, boiler, tankless on-demand heating or hot water system, or ductless mini-split, or air conditioning we offer a consultation at no cost. We'll spend time at your kitchen table with you answering any questions you might have. We offer upfront pricing on repairs while on-site for service calls. For preventative maintenance on HVAC systems, we can offer one-time maintenances as well as three to five year long service plans right on the phone.
What types of customers have you worked with?
Residential home owners in the North shore, Greater Boston, or Merrimack Valley areas. We go all the way up Rte 128... which is how we got our name!
What advice would you give a customer looking to hire a provider in your area of work?
Find someone licensed, insured, experienced on different equipment and that has been in business for a longtime in case you ever have questions about your project in the future.