FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Price includes sales tax and set up no hidden fees if delivery charge will apply will inform customer at the time of booking
- What is your typical process for working with a new customer?
When we receive the quote request we send pictures of our work, we ask questions about the party, the customer vision, designs in mind or any related issues, we gather all info, we send a preliminary price and deltails. customer is to check it and either approve it or modify it by adding or deleting design items to fit their budget, and we go from there start the preparation procedures, sending customers updates all the time, till the day of the party, we make sure that customer is satisfied and happy with what they ordered, otherwise we change and modify till satisfaction
- What education and/or training do you have that relates to your work?
we took a lot of decorations classes and balloon classes, we attend convention and shows to get all the updates and trends in the industry