FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
$75 service call fee w/diagnostic upfront pricing on repairs $150 maintenance/tune ups $175 for oil
- What is your typical process for working with a new customer?
Introduction of myself and company Talk about concerning issues Come up with repair / replacement options Provide 5 star service and create a great relationship
- What education and/or training do you have that relates to your work?
18 months technical schooling 22 years in the field 19 years as senior service tech Oil license, refrigeration license and EPA Fujitsu and Mitsubishi certified