FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is set to ensure we deliver high-quality work and maintain our company's strong infrastructure. It is competitive with the market and supports fair wages for our dedicated team. We also offer regular discounts, seasonal promotions, and special deals for new customers.
- What is your typical process for working with a new customer?
Our typical process with a new customer begins with an introduction and understanding your specific needs. We usually schedule a brief, complimentary visit to discuss your requirements and provide a free estimate. This helps us build a relationship and tailor our services to your needs. If a visit isn’t possible, we can also provide a quote over the phone based on the information you share.
- What education and/or training do you have that relates to your work?
we maintain a standardized cleaning system to ensure consistent quality across all visits. Every employee undergoes detailed and intensive initial training, working alongside experienced staff. We also evaluate performance through feedback and ratings to identify areas for improvement. Additionally, we hold monthly meetings and training sessions to keep the team updated and continuously improve our services.