FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Ace Handyman Services operates on a time and materials basis. All estimates are for labor only - please not that materials are billed separately. Our labor rate is $120.00 per hour.
- What is your typical process for working with a new customer?
Typically, we chat with a customer about their project, gathering as many details as possible. Pictures are always incredibly helpful! After learning about the project details, we estimate which package your project would best fall into: 1 Hour Minimum Package 2 Hour Package Half-Day 4 Hour Package 6 Hour Package Full Day 8 Hour Package You are only billed for the time the craftsman is working! If you were given a 6 hour estimate for a project, and it only takes 5, you would only be billed for 5 hours. However, the craftsman is yours for the entire estimated time - if your project finishes early and you have another small task you need completed, we are happy to take care of that for you while we are there! We typically have customers think of a small To-Do list of tasks around their home.
- What education and/or training do you have that relates to your work?
Our craftsmen are qualified in a variety of different trades and are well-rounded in their skills!