Cool Comfort Services

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Introduction

Q:"Have you ever seen a penguin wear sunglasses!?" Certified with The "National Comfort Institute" The EPA CERT, the hvac master sheet metal workers, and the Mechanical Equipment Service Plumbers. Smart Home Contractor We Are Heating & Air Conditioning Pros And Indoor Air & Water Quality Specialists! Providing Service, Repairs, Home Service/Maintenance Plans, System Upgrades and replacements ( Service Member Discounts & Prime Service with "Cool Comfort Services" Provided Guarantees. We are considered Experts among experts, often providing Technical support for other Heating & Air Conditioning Companies and service techs, as we believe in helping fellow tradesman and homeowners achieve great resolutions. Heating & Air Conditioning, Indoor Air Quality featuring humidification for winter and De-Humidification for Summer, Ultra Violet Air Purifiers for those damp evaporator coils (Trust me, they help alot), home ventilation ERV and HRV systems, proper duct sizing and testing with proven results, water filtration systems, Tankless Water Heaters, Boilers, Tankless Boilers, Network Based Smart Home Technology, Including , Wi-Fi Thermostats & Surveillance Cameras. Your Local HVAC Experts. Drink, Breathe, & Live Well Offer discounts for new customers, medical field personnel, senior citizens - "I Donate a percentage of all our memberships to the "Standish Humane Society " out of Duxbury , MA . Animals need our help too.

Overview

Hired 29 times

Background checked

6 employees

6 years in business

Payment methods

This pro accepts payments via Apple Pay, Cash, Check, Credit card, Google Pay, PayPal, Samsung Pay, Square cash app, Stripe, Venmo, and Zelle.

Social media

Facebook

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

2021

Reviews

Customers rated this pro highly for work quality, professionalism, and responsiveness.

Very good 4.5

17 reviews

5

88%

4

0%

3

0%

2

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1

12%

Read reviews that mention:

Cristian R.

Jun 14, 2021

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Hired on Thumbtack

Stephen installed a new furnace and AC unit in our home and did an excellent job. He was timely, communicated clearly throughout the project, and worked hard to make sure the project was completed the right way. We will definitely be using the services of Cool Comfort Services in the future.

Details: Furnace • Not enough heat • Unusual noises from inside • Basement • Two-story building • House

Heating System Repair or Maintenance

Marjorie C.

Jan 14, 2022

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Hired on Thumbtack

When I think about customer service Stephen Lodge comes to mind. I couldn't be happier with the new heating unit as the cold weather was on my doorstep. Stephen worked with me every step of the way with everything I put the poor guy thru. Thank you so much for everything! Your service was outstanding!

Details: Furnace • Unusual noises from inside • Basement • Two-story building • House

Cool Comfort Services's reply

Thank You Marjorie, Love your review! We did get the furnace installed in the nick of time huh! Couple days later it was 10 degrees out, anyways it was my pleasure working with you

Heating System Repair or Maintenance

Larry H.

Oct 6, 2021

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Hired on Thumbtack

I could not be more pleased with the work performed on my boiler, although there is more work to be done Stephen Lodge had me back up and running (heating) in about four hours from my call for repair till completion. Its always great to have service done by professional techs like Stephen. Larry Hackett

Details: Boiler • Unusual noises from inside • Closet • Two-story building • House

Heating System Repair or Maintenance

Monique s.

Jun 3, 2021

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Hired on Thumbtack

great service. arrived on time, took the time to thoroughly walk thru and assess what my house needs in order for the System to work and explained everything to me along the way. He was patient with me in explaining all of my options when it came to price, and practically. will hire again

Details: Repair • Only warm air is blowing from the vents • No problem, just need maintenance • Outside • House

Cool Comfort Services's reply

Thank you Monique

Central Air Conditioning Repair or Maintenance

Nick C.

May 31, 2021

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Hired on Thumbtack

Stephen was very helpful servicing our AC condensing unit. He was on time and helped address any questions we had. I would use him again in the future for sure.

Details: Repair • Attic • Outside • House

Cool Comfort Services's reply

Thank you Nick! I appreciate the opportunity, and it was a pleasure meeting you. Stay Cool ! ❄🐧😎

Central Air Conditioning Repair or Maintenance

Credentials

Background Check

Stephen Lodge

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is upfront , we will give customers options and they can choose their fix or upgrade from a couple options.
What is your typical process for working with a new customer?
Ill come in and usuallywill discuss the system and if the customer gas any issues going on , then we can go ahead and learn about them. Ill go investigate( which is the diagnostic) and come back to customer and provide a couple options to remedy the system or whatever we would be working on that day.
What education and/or training do you have that relates to your work?
Certified with the National Comfort Institute, the EPA, refrigeration and air conditioning, heat pumps, furnaces , boilers, oil, gas, propane, water heaters, Indoor Air Quality, and I also have My Masters M1 sheet metal license, certified with numerous brands of equipment including Trane, York, Fujitsu, Mitsubishi, Navien, Viessman, Lochinvar, Amana, and Goodman, Carriers and Bryant, Haier, and more