BLACK LADDER GROUP

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Number of windows to be installed

Existing window removal needed

Responds in about 2 hours

Introduction

We are a family owned business committed to giving you peace of mind that reliable professionals are handling your projects. Delivering the best roofing, skylight, and gutter services.

Overview

Hired 30 times

Serves North Billerica, MA

Background checked

5 employees

10 years in business

Business hours

Sun6:00 am - 8:00 pmMon6:00 am - 8:00 pm

Payment methods

This pro accepts payments via Cash, Check, Credit card, Stripe, Venmo, and Zelle.

Social media

Facebook, Instagram

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

2023

Featured Projects

47 photos

Roof, Fascia, Gutter Replacement
Roof Installation or Replacement

Specialties

Window type

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Reviews

Customers rated this pro highly for professionalism, work quality, and responsiveness.

Exceptional 5.0

46 reviews

5

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Read reviews that mention:

Helen S.

2 days ago

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Hired on Thumbtack

We had an old roof and needed quick replacement in prep for winter and for insurance coverage eligibility. They also helped with all of our gutters including replacement and adding new ones. The group was super professional, quick yet detailed responses. Proposal was itemized with details, so really no surprises at the end. Completed the work on time and it was nicely done, with no mess left behind. We did asked multiple groups, overall this group came to the top based on value and professionalism. Appreciated the great work and would recommend for anyone looking for a similar project.

Details: Full roof replacement • Roof lifespan is over • Remodeling or building new property • One story • 1,000 - 2,000 sq ft • 20 - 30 years old • Asphalt shingles • Home

Roof Installation or Replacement

Thumbtack Customer

May 22, 2024

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From Google

Professional and responsive. Replaced our roof and sky light in Cambridge. No more leaks! Above and beyond in terms of communication and making sure the job was done right (eg identified rotting fascia and replaced them). Even cleaned our clearstory windows!

Meaghan N.

Dec 3, 2022

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Hired on Thumbtack

Luccas and his team did a great job replacing our roof and gutters. Luccas is incredibly professional and responsive and our quote was fair. The team was prompt, courteous, and did an excellent job keeping our yard clean and safe during the installation, and the end result looks great. I would definitely recommend Black Ladder for any exterior work you need done on your home.

Details: Full roof replacement • Roof lifespan is over • Two stories • 500 - 1,000 sq ft • 20 - 30 years old • Asphalt shingles • Home

Roof Installation or Replacement

Thumbtack Customer

Oct 16, 2023

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From Google

I had a positive experience with my roof replacement from Black Ladder Group. They used the newest technologies in materials and were able to discover, repair and replace rotted sections during the installation process. I had both a tile and rubber roof replaced as well as new skylights installed.

BLACK LADDER GROUP's reply

John, thank you for sharing your positive experience with Black Ladder Group. We're thrilled to hear that your roof replacement, which included both tile and rubber roofs along with new skylights, met your expectations. Our commitment to using the latest roofing technologies and materials, as well as addressing rotted sections during the installation process, ensures the longevity and performance of your roof. Your satisfaction is our priority. Should you have any further questions or require assistance, please feel free to reach out to us. We look forward to continuing to serve your roofing needs.

Diz S.

Sep 30, 2023

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Hired on Thumbtack

These guys are top notch! Super professional... clean... and quiet.. work was done in a prompt and organized manner! I'd recommend them to everyone! Even though my project was a small one they took care of me like I was top priority! Thanks Black Ladder! Job well done! Mark C.

Details: Entire portions of roof need to be repaired • Two-story building • More than 30 years old • Asphalt shingles • No, the project is not covered by an insurance claim • Residential

Roof Repair or Maintenance

Credentials

Background Check

Luccas Ferreira

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
We can assure you that our services and products offer advantages you won’t find in a lower-cost alternative. Let’s work together to make sure you get a quality product that best meets your needs. We do offer discounts for first responders, veterans, teachers and for referrals.
What is your typical process for working with a new customer?
Our process is simple and hassle-free. 1. Schedule an assessment 2. Meet with you to discuss the project 3. Provide you with a FREE estimate 4. Work with your schedule to get the project done 5. Make sure you are satisfied
What education and/or training do you have that relates to your work?
Our team is composed of several roofing, general contractor, and architectural professionals that are willing to work with your needs.