FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Service charge will be waived if job is accepted. I price by the job not by the hour. If hourly is requested it will be provided. I worked for the larger service compainies and know their pricing. I am fully prepared to provide you with the same service at a lower price.
- What is your typical process for working with a new customer?
First we set up a consultation. Once onsite I can analyze the issue and work with you to find the solution that best fits your needs. The next step is providing an estimate on location. Once it is accepted I will be prepared to complete the agreed upon job.
- What education and/or training do you have that relates to your work?
I am a licensed Plumber in Massachusetts. Both my education and reqiured work hours under the supervision of a Master Plumber have been completed.