FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We offer flat rate repair pricing. As well as flat rate install pricing.
- What is your typical process for working with a new customer?
The first step is establishing contact with a potential client. This can happen through various channels such as email, phone calls, referrals, or in-person meetings. Once contact is established, the next step is to understand the client's needs. This involves gathering information about their goals, challenges, and requirements. After understanding the client's needs, you can develop a proposal or pitch that outlines how your products or services can meet those needs. Negotiation and agreement: Once the proposal is presented, there may be a negotiation phase where you discuss and refine the details with the client. After the agreement is signed, the onboarding process begins. This involves setting up necessary accounts, sharing project-related information, introducing key team members, and establishing communication channels. Once the onboarding is complete, the actual work begins. This may involve regular meetings, progress updates, and collaboration with the client to ensure the project is on track and meeting their expectations. Upon completion of the project or delivery of the product, the client is provided with the final outcome.
- What education and/or training do you have that relates to your work?
We are Constantly doing continuing ed in our field. as well as constant factory training.