FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
When pricing our projects we take into consideration the size of the project, the materials being used along with the estimated time to complete. We are thorough upfront so that we do not have to surprise our customers with change requests.
- What is your typical process for working with a new customer?
A meeting to discuss project - this can be in person or over the phone. A site visit to review and confirm / take measurements etc. A face to face contract / plan review.
- What education and/or training do you have that relates to your work?
Mark Narducci holds several licenses with the Commonwealth of Massachusetts. Construction Supervisor License Hoisting Engineer License Home Improvement Contractor License He has held these for over 20 years and is required by the state to take regular classes on building process and state requirements.