FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
I provide transparent, up-front pricing with no hidden fees. My rates may vary based on factors like travel distance, document volume, and time of appointment. I also offer discounts for multiple signings or returning customers. If you have any questions about pricing, feel free to reach out so we can discuss your specific needs.
- What is your typical process for working with a new customer?
When working with a new customer, I begin by understanding the specific service or document needs. Next, I gather any relevant details—such as type of documents, deadline, and location—to ensure a smooth experience. Once all the information is clear, I confirm an appointment time and share any necessary instructions. On the day of the appointment, I arrive prepared with the required tools and paperwork. After services are rendered, I check in to confirm everything was completed to the customer’s satisfaction and address any follow-up questions.
- What education and/or training do you have that relates to your work?
I have completed the comprehensive notary training program required by my state, which provided in-depth instruction on notary laws, document handling, fraud prevention, and ethical practices. In addition to holding a valid notary commission, I regularly participate in continuing education courses to stay current with any regulatory changes and industry best practices. This ongoing training, combined with my commitment to professionalism and accuracy, ensures that I provide reliable and legally sound notary services.