FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At Diamond Cleaning, our pricing is transparent and customized based on the size of the property and the specific services required. We offer competitive rates with no hidden fees. For recurring clients, we provide discounted rates and offer special promotions throughout the year. Free quotes are available to ensure you know exactly what you're paying for.
- What is your typical process for working with a new customer?
Our process begins with an initial consultation to understand your cleaning needs, preferences, and expectations. We’ll assess the space, discuss your priorities, and provide a detailed estimate. Once everything is agreed upon, we schedule a convenient time for the service. After the first clean, we check in to ensure you’re satisfied and fine-tune any details for future visits.
- What education and/or training do you have that relates to your work?
Our team is trained in the latest cleaning techniques and uses industry-standard equipment to deliver exceptional results. We emphasize eco-friendly practices and ensure that our staff is knowledgeable about using safe, non-toxic products that are both effective and gentle on surfaces.