FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
I charge according to work demand. A one-time deep cleaning can take anywhere from 3 hours to 8 hours, depending on the condition of the home. If the job is just a one-time spring/fall cleaning or a full cleaning, the rate will be higher than a regular weekly/monthly client.
- What is your typical process for working with a new customer?
After the initial greeting via Thumbtack, email or phone, I like to meet with them to show me around and explain what they are looking for. This way I can provide a more accurate quote based on the job. This also gives the new client a chance to see if I'm someone they want to work with in the future.
- What education and/or training do you have that relates to your work?
I have been in the business for over 3 years. I clean houses, I'm always looking for professional training. You have to be good at it and enjoy doing it.