FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At ProBuild Construction, we believe in fair, transparent pricing with no hidden fees. Every project is quoted based on the specific scope of work, materials, and labor involved. We provide free, detailed estimates so you know exactly what to expect. While we don’t cut corners, we do our best to work within your budget and offer competitive rates for all services. Discounts may be available for larger projects or repeat customers—just ask!
- What is your typical process for working with a new customer?
Our process is simple, transparent, and designed to make your experience as smooth as possible: Initial Contact – We start with a conversation to understand your needs, goals, and timeline. You can reach out by phone, email, or through thumbtack. Free Estimate – We'll schedule a time to visit your property, assess the project, and provide a detailed, no-obligation quote. Planning & Scheduling – Once you approve the estimate, we’ll discuss materials, finalize the scope of work, and schedule a convenient start date. Project Execution – Our team shows up on time, keeps you informed throughout the process, and works efficiently with attention to quality and safety. Final Walkthrough – When the job is complete, we do a final inspection with you to ensure everything meets your expectations. Follow-Up – We’re always available for questions or additional work down the road, including repairs or maintenance. We believe clear communication and dependable service are key to a successful project—and a happy customer.
- What education and/or training do you have that relates to your work?
Our team at ProBuild Construction brings years of hands-on experience in the construction industry, along with specialized training in roofing, siding, decking, and exterior home improvements. Many of our team members have backgrounds in carpentry and construction management, and we continually invest in ongoing education to ensure we're providing the highest quality workmanship and service.