FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
What to Know About Our Pricing at White Walnut Woodmaster 1. Clear and Simple: We believe in keeping things straightforward. You’ll get a detailed quote upfront, so there are no surprises down the road. 2. Custom Quotes: Every project is unique, and so is our pricing. We’ll work with you to create a quote that fits your specific needs and budget. 3. No Hidden Fees: What you see in the quote is what you pay—no hidden charges, no surprises. 4. Special Discounts: We love offering seasonal discounts and special pricing for our repeat customers and referrals. Be sure to ask about any current promotions! 5. Flexible Payments: We understand that big projects can be a big commitment. That’s why we offer flexible payment plans to make things easier for you. 6. Free First Consultation: Our first meeting is on the house! If your project requires extra planning or design work, there may be a small fee, but we’ll let you know upfront and apply it toward your project if you move forward with us.
- What is your typical process for working with a new customer?
Our Process at White Walnut Woodmaster 1. Quick Chat: • We start with a friendly chat to hear your ideas and see your space. 2. Custom Plan: • We’ll create a clear, detailed plan and go over it with you to make sure it’s perfect. 3. Design & Prep: • We’ll fine-tune the design and handle any permits, so you don’t have to worry. 4. Set a Date: • We’ll pick a start date that works for you and lay out a timeline. 5. Get to Work: • Our team gets busy, keeping you updated and ensuring everything’s just right. 6. Final Walkthrough: • We’ll walk through the finished project with you to make sure you’re thrilled. 7. We’re Here for You: • After the job’s done, we’re always available for any follow-up or future projects.
- What education and/or training do you have that relates to your work?
Our Skills and Training at White Walnut Woodmaster • Years of Experience: With over 19 years in the industry, we’ve gained extensive hands-on experience in woodworking and construction. • Formal Education: Our team includes members with formal training in construction management and architectural design, giving us the expertise to handle projects of all sizes and complexities. • Ongoing Learning: We’re always learning! We stay up-to-date with the latest techniques and trends through workshops, certifications, and training programs. • Safety First: We’re fully certified in industry-standard safety practices, ensuring that every project is completed safely and efficiently. • Specialized Knowledge: We specialize in custom woodworking and deck installations, blending our years of experience with a passion for creating beautiful, lasting results.