Doctor Copy

$135

starting price

Zip code

Product type

Brand

Responds in about 4 hours

Introduction

At Doctor Copy, we pride ourselves in our ability to maintain and extend the life of your office equipment. Our technicians are trained to diagnosis and repair Printers, Fax Machines, Copiers and Multi-function Machines with the emphasis on extending their life cycle. We do not push replacing machines, We have no salesmen! Through dedication to our customers and our commitment to quality, we feel that we can offer you the best service in the copier and printer repair industry. If you do need a new copier, printer, fax or Multi-function Machines we offer the latest equipment available at extremely low prices. Try us now, you'll be glad you did!

Overview

Hired 20 times

Serves Hanson, MA

Background checked

7 employees

33 years in business

Business hours

SunClosedMon9:00 am - 5:00 pm

Payment methods

This pro accepts payments via Cash, Check, Credit card, and PayPal.

Social media

Facebook

Featured Projects

3 photos

Reviews

Customers rated this pro highly for professionalism, punctuality, and responsiveness.

Good 4.3

7 reviews

5

72%

4

14%

3

0%

2

0%

1

14%

Read reviews that mention:

Kathleen H.

May 10, 2023

·

Hired on Thumbtack

We have been looking for an on-site copy technician for a while, contacted Doctor Copy through Thumbtack and immediately received a response and an initial visit the same day. We will definitely be utilizing their services for our copy machine needs going forward.

Details: Commercial copier • Canon

Doctor Copy's reply

Thank You Kathleen, It was our pleasure to service your machine.

Printer and Copier Repair

Sheila G.

Jun 3, 2024

·

Hired on Thumbtack

Improvement ~ The Pro said to me, he would try and locate the part. The Pro did not reply to me after funds were received. I consider Matt’s visit incomplete as he said himself, he would get back to me which he never did. What a waste of money 🥲

Details: Desktop printer • Sharp

Doctor Copy's reply

Dear Sheila, Matt personally responded to you 4 times, each time telling you that the part was no longer available for your machine, each time was followed up by another call from you demanding we get a part that is no longer in existence. I also reached out to you via Thumb Tack messaging explaining again that the part was no longer manufactured by the printer company, we even searched other dealers across the country for you. What more could we do? Just a note: all calls on our phone system are logged as are all text messages. I would be happy to send them to you to refresh your memory! As for funds received, you paid for diagnostics at your location, nothing else.

Printer and Copier Repair

David G.

Oct 7, 2024

·

Hired on Thumbtack

Did very fine job

Details: Desktop printer • HP

Doctor Copy's reply

Thank you David, It was our pleasure to service your machine. I am pleased that you are happy with the service Matt provided

Printer and Copier Repair

Bob S.

Aug 22, 2022

We have a small office with 4 printers and 2 copiers that are all connected to our network. Doctor Copy has been servicing them for over 6 years and have kept our machines running perfectly. When ever there was a problem, they would come out usually within 4 hours and most times were able to fix the problem right then and there, including problems we had with the network and scanning. I highly recommend Doctor Copy.

Keith G.

Jan 18, 2024

·

Hired on Thumbtack

Nice people and nice work

Details: Desktop printer • HP

Doctor Copy's reply

Thank You Keith, It was our pleasure to service your machine.

Printer and Copier Repair

Credentials

Background Check

Robert Smith

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
Our base on site service rate is $135.00 per hour. We are offering a 20% discount to new customers. We also do in shop service on smaller machines brought into our location the price is $50.00, arrangements must be made before bringing in a machine.
What is your typical process for working with a new customer?
Typically, we come out, asses the machine, give you a quote for repair costs and or parts needed. If we have to order parts and come back to install, we do NOT charge additional fees.
What education and/or training do you have that relates to your work?
Our technicians have many factory certifications from almost every copier/printer company in the USA. They also have hundreds of in house training hours.