FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Fees are based on the work involved for the services provided. They are NOT based on a percentage of a refund.
- What is your typical process for working with a new customer?
I will meet with a new client, whether it is in person or on the phone, and review any questions or concerns they may have. We then agree upon the best way to deliver documents (in person, email, through a secure portal) and wrap up the engagement as efficiently as possible.
- What education and/or training do you have that relates to your work?
I participate in industry roundtables and conferences throughout the year as well as meeting with other practitioners to discuss different tax issues.