FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Pricing Details for Convenient Cleaners: Transparent Pricing: No hidden fees. All quotes are upfront and detailed. Custom Quotes: Pricing varies based on the size of the space, level of cleaning required, and frequency of service. Discounts: We offer discounts for recurring services (weekly, bi-weekly, monthly). First-time customers receive 10% off their initial clean. Special Offers: Seasonal promotions and referral discounts are available. Additional Fees: Extra charges may apply for deep cleaning, move-in/move-out services, or specialized requests (e.g., carpet shampooing).
- What is your typical process for working with a new customer?
pical Process for New Customers at Convenient Cleaners: Initial Consultation (Free): We discuss your cleaning needs, preferences, and schedule. This can be done over the phone, via email, or in person. Customized Quote: Based on the consultation, we provide a detailed and transparent quote tailored to your space and cleaning requirements. Scheduling: Once the quote is approved, we schedule a convenient time for the cleaning. We offer flexible scheduling, including one-time, weekly, bi-weekly, or monthly services. Cleaning Day: Our professional cleaners arrive on time, equipped with all necessary supplies. We follow a checklist to ensure all areas are cleaned thoroughly according to your specifications. Feedback & Follow-Up: After the cleaning, we check in to ensure you're satisfied. For recurring services, we adjust as needed based on your feedback. Ongoing Relationship: We build long-term relationships by providing consistent, high-quality service. You can adjust your cleaning plan at any time.
- What types of customers have you worked with?
Types of Customers Convenient Cleaners Works With: Residential Clients: Homeowners and renters (apartments, condos, houses) Move-in/move-out cleaning for tenants and landlords Commercial Clients: Office spaces and small businesses Retail stores and showrooms Real Estate Professionals: Realtors needing pre-listing or post-sale cleaning Property managers handling turnovers Event Spaces: Post-event cleanup for parties, weddings, and corporate events Specialized Clients: Airbnb and short-term rental hosts Construction companies for post-construction cleaning We adapt our services to fit the unique needs of each customer.