FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
•We charge a $100.00 diagnostic fee for in-home non-commercial grade appliances, which is waived if you approve the repair. •Built-in and luxury-grade appliance diagnostic prices are $150.00. This fee is not waived. •Pricing for commercial machines varies by distance. •We offer senior citizen and veteran discounts.
- What is your typical process for working with a new customer?
We will ask you for the following information so we can set up an appointment with you. •Commercial or Residential Appliance •Job Details •Customer Information: •Name •Phone number •Address •E-mail After this, we can find the best appointment time for you.
- What education and/or training do you have that relates to your work?
We have over 20 years of experience with appliance repair and preventative maintenance for residential and commercial appliances.