Letourneau Equipment Services, LLC

$100/service call

(waived if hired)

Zip code

Appliance type

Appliance brand

Responds in about 4 hours

Introduction

Letourneau Equipment Services is an LLC registered and insured family-owned and run company that provides out-of-warranty repair for most appliances. Our superior technicians with over 20 years of experience will be sent out to consult for a low flat rate. Commercial, built-in, and luxury diagnostic rates may vary. We are here to provide you with the best appliance repair and maintenance experience. We specialize in residential appliance repair, commercial appliance repair, and preventative maintenance. Reach out to us today and book your appointment. We offer senior citizen discounts!

Overview

Hired 222 times

Serves Cherry Valley, MA

Background checked

2 employees

4 years in business

Business hours

SunClosedMon9:00 am - 5:00 pm

Payment methods

This pro accepts payments via Apple Pay, Cash, Check, Credit card, Square cash app, and Venmo.

Social media

Facebook

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

2022

2021

Featured Projects

8 photos

Dishwasher Installation - Spencer 2022
Dishwasher Installation
Sensor
Appliance Repair or Maintenance
Friendly and easy to get an appointment. Great wit

Specialties

Appliance type

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Reviews

Customers rated this pro highly for responsiveness, professionalism, and work quality.

Excellent 4.9

95 reviews

5

96%

4

2%

3

0%

2

1%

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1%

Read reviews that mention:

Bill T.

Jul 27, 2023

·

Hired on Thumbtack

Will Letourneau is a consummate professional. After diagnosing my dishwasher, his recommendation / repair was far less costly than what I initially had believed. I now have a reliable repair company I can trust for any future appliance issue.

Details: Dishwasher • GE • Residential

Appliance Repair or Maintenance

Jenn B.

Jul 9, 2023

·

Hired on Thumbtack

Review for Will Letourneau’s work on my dryer Will was very friendly and professional, as well as knowledgeable about the faulty appliances I had him look at in my house. In the end I decided that I needed my clothes dryer to work more than I needed my gas stovetop igniters replaced, since I could still light the burners by hand. The dryer, on the other hand, had not been blowing hot air for some time and it was a bigger inconvenience to me and my family. Will was quick to check, quick to diagnose, and was able to get the necessary parts to repair the dryer in less than a week. The total work he performed took less than an hour on a Friday morning and he gave me a good price for the final job. He was very personable and I enjoyed our conversations about family, pets, video games, and home improvement projects. Would definitely hire again.

Details: Oven or stove • Kenmore • Residential

Appliance Repair or Maintenance

Rachel S.

May 25, 2023

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Hired on Thumbtack

Although the part we needed for our washer is no longer being made, Will provided us a great service and valuable information about our appliances.

Details: Washer or dryer • Samsung • Residential

Appliance Repair or Maintenance

Peter R.

May 29, 2024

·

Hired on Thumbtack

Did a great and fast job, will definitely use them again in the future

Details: Washer or dryer • Whirlpool • Residential

Appliance Repair or Maintenance

Thumbtack Customer

Aug 25, 2023

·

From Google

Letorneau equipment service is one of the most professional companies I have ever worked with! I had an issue with my dryer not heating, they were incredibly prompt on their response, showed up on time, and explained quickly what the issue was and had it fixed in the same appointment. I have already recommended them to friends and family who have appliance issues as well based on how great the service and quality of work was. Its hard to find a trustworthy reliable company nowadays but hands down they are one of the few good ones.

Credentials

Background Check

William Letourneau

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
•We charge a $100.00 diagnostic fee for in-home non-commercial grade appliances, this fee is waived if you approve the repair. •Built-in and luxury-grade appliance diagnostic prices are $140.00, this fee is waived if you approve the repair. •Pricing for commercial machines varies by distance. •We offer senior citizen and veteran discounts.
What is your typical process for working with a new customer?
We will ask you for the following information so we can set up an appointment with you. •Commercial or Residential Appliance? •Job Details •Customer Information: •Name •Phone number •Address •E-mail After this, we can find the best appointment time for you.
What education and/or training do you have that relates to your work?
We have over 20 years of experience with appliance repair and preventative maintenance for residential and commercial appliances.