FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
My goal is to be fair and reasonable above all else.
- What is your typical process for working with a new customer?
I think it is important to understand a customer's needs and answer the question "why?", if possible. Sometimes, there is a smarter way to arrive at the intended destination.
- What education and/or training do you have that relates to your work?
After completing the HVAC program at Benjamin Franklin Institute of Technology, he began his career in the MassSave program where he assessed hundreds of Massachusetts homes and observed the ins and outs of our housing stock through the lens of energy efficiency. He fixed many lights, insulated countless homes, and upgraded innumerable HVAC systems. While Silvestre found great success in HVAC, he found his calling when he started working in the electrical field. His passion for environmentalism led him to the solar industry where he discovered that he had a unique interest and aptitude for electrical work. After a few years in the solar industry, Silvestre rounded out his electrical experience with general electrical work. After attaining his electrical license, he decided to marry his professional talents and passion for energy efficiency to serve his community- Massachusetts homeowners.