FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We provide upfront flat rate pricing. This means our material and labor is all included in one price. This sets a great expectation to our customers so they know exactly what they're paying for.
- What is your typical process for working with a new customer?
Our our typical process for working with a new customer is scheduling the customer appropriately, Arriving on time, Thoroughly evaluateing the issues the customer has and providing upfront, flat rate options for the customer to choose from. We are a same day service company and can get 95% of all work completed the day of.
- What education and/or training do you have that relates to your work?
We carry a plumbing and gas fitting license in the state of Massachusetts along with multiple certifications, including but not limited to water filtration,Boiler maintenance and installation, service evaluation and customer support