FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Mass Pro Solutions offers free estimates, consultations, and visual inspections for all clients, ensuring clear communication and a detailed understanding of your needs before starting any project.
- What is your typical process for working with a new customer?
Mass Pro Solutions begins by thoroughly inspecting the job, discussing your plans, and providing a free estimate before any work begins, ensuring transparency and a clear understanding of the project scope.
- What education and/or training do you have that relates to your work?
Mass Pro Solutions is a certified IICRC firm equipped to handle all your fire, water, and mold damage needs, providing expert restoration services with the highest standards of quality and professionalism.