Window Nation of Boston - ⭐⭐⭐⭐⭐

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Introduction

✅ Affordable Premium Quality Windows ✅ Expert Installation ✅ Unmatched Financing Options With a legacy of quality and personalized attention, we prioritize customer relationships, and provide windows tailored to your home's needs. With 15+ years experience, our master installers are committed to providing a seamless experience, exceeding our customer expectations time after time. Our team, rigorously trained in cutting-edge technology, ensures meticulous attention to detail. Choosing Window Nation means choosing a trusted partner dedicated to transforming your house into your dream home. Contact us for our latest offer!

Overview

Serves Boston, MA

Background checked

1000 employees

18 years in business

Business hours

This pro hasn't listed their business hours.

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This pro accepts payments via Check, Credit card, and PayPal.

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Facebook, Instagram

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Window Installation
Window Installation

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Reviews

Good 4.2

39 reviews

77%

15%

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Thumbtack Customer

Jan 7, 2024

From Google

the install team of the company did a quick and clean installation on scheduled day, the handlers of the new windows were kind of sticky, the company sent a service professional and put some lubricants on the metal parts, now everything works great, I will give the company a thumb up.

Window Nation of Boston - ⭐⭐⭐⭐⭐'s reply

We're glad to hear that our installers were such wonderful examples of professionalism and that their work exceeded your expectations. We're thrilled you had such a wonderful install experience and are happy to welcome you to the Window Nation family!

Thumbtack Customer

Dec 28, 2023

From Google

Josh and Ryan were extremely professional. Josh presented us a quality product at a fair price and Ryan was thorough with his measurements. We look forward to the install of new Bellevue windows. Our existing windows are original from 1932.

Window Nation of Boston - ⭐⭐⭐⭐⭐'s reply

Window Nation Wonderful! We look forward to making the installation portion of your experience as impressive as the sales consultation. Thank you for trusting us with your project and for the feedback; welcome to the Window Nation family!

Thumbtack Customer

Dec 21, 2023

From Google

Orig windows from 1995 were in dire need of replacement. Our house retains heat in the winter so much better now. We've already saved money in just the past two months

Window Nation of Boston - ⭐⭐⭐⭐⭐'s reply

We love to hear that you are so happy with your new windows and with your experience. Thank you for the feedback, and welcome to the Window Nation family!

Thumbtack Customer

Dec 7, 2023

From Google

Second time going with window nation! Great customer experience from both WindowNation and Sam who I worked with directly. Thanks!

Window Nation of Boston - ⭐⭐⭐⭐⭐'s reply

Your time is valuable, and we appreciate you providing us with this feedback on your recent experience. If you ever have questions or concerns, please don't hesitate to call or email us.

Thumbtack Customer

Dec 7, 2023

From Google

I would rate a 3.5 if Google allowed .5 stars, but they dont. If my issues are remediated, I will gladly edit this rating, but until then a 3 is accurate.First I want to note that the salesperson, Joe N, was great and I have no complaints about him. After the install, he made sure to call me to follow up and see how everything went and help expedite a response for an issue that needed to be fixed.As for the install itself, we decided to do our house in two sections so this was for the first 14 windows. The installers were quick and kept to themselves. The main person seemed to be on his cell phone anytime I looked outside but the other two were great. After they were done, I pointed out to screens that needed to be replaced due to one being bowed and one having a large hole in it. They made note, submitted the order, and I received an email shortly thereafter.When they left, I noticed a decent amount of scrap metal and wood around the outside of the house (metal may be wrong, but whatever they use to cap the outside sills). With two small children and a dog, this was troubling to see and we had to clean up the mess they made. We also noticed scratched up paint on the inside window seals that will need to be touched up. But the biggest issue is the kitchen window they replaced. There is a large gap along the top of the window beginning halfway through and getting larger until it hits the left edge. There is also some weird block in the middle of the window. When the tech came to fix the screens, they told me that they had never seen anything like that before and it shouldnt be there. Great. Needless to say, he had no idea how to fix that and one of the screens he brought to fix the one with the hole was the wrong size, so that still isnt fixed. So now about 6 weeks post install, I still have one window that needs a new screen and one window that was, presumably, installed incorrectly and the date Ive been given is 1/4/24Needless to say, we are not thrilled with this incredibly expensive purchase so far and Im hoping that there isnt a larger issue with all of the windows because if one is installed incorrectly, what is to say the others arent as well. I guess only time will tell.If/when these issues are addressed, I will post an update.

Window Nation of Boston - ⭐⭐⭐⭐⭐'s reply

We are disheartened to hear that this was your experience and sincerely apologize as this is not the level of service we hold ourselves to. We have located your account, and we are working diligently with our management teams to resolve this matter. We will be reaching out shortly to discuss this further.

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Window Nation

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
All Window Nation replacement windows are custom-made, so there’s no “one-price-fits-all” cost to our windows. Your exterior design consultant will discuss pricing at the time of your appointment. Ask us about our current promotions!
What is your typical process for working with a new customer?
When you inquire about window replacements and installation from Window Nation, our trained call center staff will schedule an appointment for one of our design consultants to visit your home. During this visit, it's important that all homeowners are present. We understand this might be inconvenient for homeowners who have busy schedules. However, choosing replacement windows is a big decision, and we want to make sure all homeowners agree on the windows they’re purchasing. Our replacement windows are custom-made to fit your home, so you can design them however you choose. We offer hundreds of style and color options that can be customized with different add-ons, including interior and exterior capping, grids, and window glass patterns. Next, an appointment will be scheduled for our measurement techs to visit your home to ensure proper measurements for your windows. During that visit, an installation appointment will be scheduled.
What education and/or training do you have that relates to your work?
Our team at Window Nation will go the extra mile to ensure your project goes smoothly. We pride ourselves on our attention to detail, and you can feel comfortable knowing you’re working with one of the most experienced, detail-oriented teams in the industry. Our team undergoes hours of ongoing training and education on the latest technology, products, and techniques to ensure our company exceeds your expectations. Our Service Technicians have an average of 15 Years of experience. Installation Crew Leaders average more than 20,000 Windows. We have installed over 2 million windows in more than 200,000 Homes! Ranked #3 window retailers in the U.S. by Remodeling Magazine and Qualified Remodeler.

Window Nation of Boston - ⭐⭐⭐⭐⭐

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