FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
RELOQ has an hourly base charges for local moves with 2 hours minimum and a Flat Rate charges for interstate moving projects.
- What is your typical process for working with a new customer?
RELOQ customer has options of requesting moving quote estimate by phone, by sending an email request or by completing an online form on our website for an instant online estimate. Next step is to have a quick call with RELOQ Moving Assistant to confirm the details and get moving date and time set up.
- What education and/or training do you have that relates to your work?
We've spent the last 9 years immersing in the moving industry. It's not just a job for us; it's a passion. We've tackled all sorts of relocations, from cozy local moves to complex international transportation and logistics challenges. In those 9 years, we've learned the ins and outs of the moving world – the dos and don'ts that make all the difference. It's not just about transporting belongings; it's about understanding the emotional and practical aspects of each move. What sets us apart? Well, it's not just about the technical know-how. It's the commitment to making each move a positive experience. We understand the stress that can come with relocation, and our goal is to alleviate that stress.