Data Recovery Guru

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Responds in about 3 hours

Introduction

We are a convenience and quality driven local data recovery company in the Greater Boston Area. We specialize in data recovery. We work with government agencies, big and small businesses, as well as regular folks. If you are looking for a local, fast-turnaround and affordable file recovery service, then Data Recovery Guru is a good match. Unlike our competitors, your recovery will be performed here in Massachusetts. What kind of data recovery expectations are you looking for in your service provider? We are confident we can meet them. Here are some to consider: that they are local, quality driven, exercise fair pricing, guarantee no hidden costs, etc. Our best advice is that you don't lead your decision-making process based on price. Really cheap means low quality or lack of knowledge. If cheap service is more important, then please choose one of our competitors. We recover data from all modern devices, including RAID arrays, NAS/SAN drives, hard disk drives (HDD), solid state drives (SSD), USB flash drives, as well as Compact and SD/Micro SD Cards. NOTE: We do NOT provide smartphone & tablet screen replacement for repair purpose, only data recovery service (starting at $900). Before charging a penny, we take the time to answer and educate on all of the customer's questions. If you are nearby, our staff will come and pick up your device for free. In addition, we offer a FREE diagnosis report and a no-obligation quote in order to determine whether the service is suitable for you. If you are unhappy with the recovery, then there is no data recovery service charge. Satisfaction Guaranteed or Pay Nothing. If the customer is happy, then we are happy. Simple.

Overview

Current Top Pro

Hired 68 times

Serves Boston, MA

Background checked

5 employees

9 years in business

Business hours

This pro hasn't listed their business hours.

Payment methods

This pro accepts payments via Cash, Check, Credit card, Google Pay, PayPal, Square cash app, Stripe, Venmo, and Zelle.

Social media

Facebook, Instagram, Twitter

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

2023

2018

2017

Featured Projects

35 photos

WD My Passport electronics board repair
Data Recovery Service
USB Flash Drive - broken connector
Data Recovery Service

Reviews

Customers rated this pro highly for responsiveness, work quality, and professionalism.

Exceptional 5.0

47 reviews

5

96%

4

4%

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Read reviews that mention:

Gene L.

3 weeks ago

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Hired on Thumbtack

Excellent service, good comnunication and fast turnaround. I would use them again!

Details: PC desktop hard drive • At the pro’s location

Data Recovery Service

Kibbe E.

Jul 5, 2017

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Hired on Thumbtack

I wish every service was as reliable and easy to work with as DRG. They came by to pick up my failed drive and I received a diagnosis the same day. The recovery was 100% successful and the recovered data was delivered back to me on a device of my choice earlier than promised. I was kept informed every step of the way and felt that I was valued as a customer. Everyone was friendly and professional. Incredible product and service. In a business like ours where we rely so heavily on digital files and data it is comforting to know that there is a service like this available when things go wrong. I love DRG.

Data Recovery Service

Stephen A.

May 12, 2018

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Hired on Thumbtack

Outstanding service!!! Highly responsive, white-glove experience. Pick-up/drop-off was super convenient. This firm knows how to deliver a grade A (actuallly A+) customer experience. Price point was just right. Thanks Data Recovery Guru for making a difficult situation right again.

Details: Personal • External hard drive • 1TB or less • I travel to the data recovery expert

Data Recovery Service

K. M.

Mar 18, 2017

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Hired on Thumbtack

Great Service !! I would recommend this service to anyone who had a data loss or a data storage problem. Straight talk and fast service. Petri was a pleasure to work with. I wanted to keep it local and secure, Data Recovery Guru fit the situation !! If you or someone you know needs help with a data problem, call Petri and his staff. They will do the best job possible.

Data Recovery Guru's reply

Thank you for the kind words. We are glad we could help.

Data Recovery Service

David O.

Apr 13, 2017

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Hired on Thumbtack

This was my first experience with what I thought was a need for data recovery on "My Passport Ultra" portable disk. My computers stopped recognizing the disk. I called Petri, he picked it up the same day, called me back the same evening, and told me that the USB 3.0 cable that came with the disk had failed. He replaced the cable and returned my disk the next day. All this incredible service and he tells me, "no charge!" It's so refreshing to have such honest and cordial service. I would provide my highest recommendation to the "Data Recovery Guru" along with my thanks for relieving me quickly of the anxiety over possibly losing over 1TB of data on my disk.

Data Recovery Guru's reply

Thank you for trusting us. And thank you for the kind compliments. It was a pleasure working with you.

Data Recovery Service

Credentials

Background Check

Petrica Rosca

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
The standard pricing system is similar to the car repair industry, namely based on the type of failure the device [car] sustained and the length of service chosen. In addition, we offer various pre-determined length of services to suit the customer's interest in either a 'more budget' or 'urgent need' type of service. We often complete the recovery sooner than the due date. No sketchy and misleading "price range" tactics. Upfront and honest.
What is your typical process for working with a new customer?
1. Free Consultation - we answer all the questions, including pricing 2. Customer provides their information for service (name, phone #, device location, etc) 3. We receive the device from customer, whether via pick-up by our staff, drop-off or ship-in (depends on device location) 4. Diagnosis and Report (FREE with the 48 Hours option) 5. Service Approval 6. Data Recovery Service 7. File listing of recovered content verification by customer via web 8. Invoice Payment 9. Recovery delivery
What education and/or training do you have that relates to your work?
A+, Network+, along with over 4200 data recovery projects worked on directly or supervised.

Data Recovery Guru

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