A Plus Computer Services

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Computer issue

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Desktop or laptop

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Introduction

We provide computer IT service support for home and business. We are professionals in our field of expertise. We offer computer IT support for home or office. Wherever your computers are, office or home, we come to you and insure that everything is running as it should. For all installations and testing, from start to finish, we are there. In home, in office, remotely or at the shop, we are there for you. Our IT computer company takes its reputation and customer relations very seriously. We treat our customers with respect, and we strive to provide the highest level of satisfaction for any job, small or large. Our services include on-site computer repair and remote desktop support, PC repairs, Apple Mac repairs, or simply just drop off at our computer service shop. We also offer business computer networking, virus removal, spyware removal, data recovery, laptop repair, in-home and commercial wireless networking, data cabling services, data storage, IT consulting, etc. We have on-call computer techs who will travel to your location in the greater Boston area upon a quick appointment schedule. We also offer to log in remotely to your home or office computer and perform services as needed, like virus removal, spyware removal, PC maintenance, operating system tune-ups and also networking issues, etc. Our certified on-site computer technicians are qualified to resolve almost any issue you might experience with your PC, Mac or in your office business computer network, as well as home office computer network. We perform operating system installations, firewall security systems, hardware or software repairs, and data disaster recovery. We also work with external devices and assist in installations and repairs of LCD screens, LED screens, and scanners, and printer fixes and configurations. Also, we are trained to solve complex software applications and hardware package problems. We also attach software and hardware issues with smartphones, tablets, and other mobile devices. Whether cracked screen, broken buttons, software issue or charging issue, we fix it all. In addition to our computer-related services, we also offer repairs of different electronic equipment such as LCD TVs, LED TVs, etc.

Overview

Hired 73 times

Background checked

15 employees

21 years in business

Payment methods

This pro accepts payments via Apple Pay, Cash, Check, Credit card, Google Pay, PayPal, Samsung Pay, Square cash app, Stripe, Venmo, and Zelle.

Social media

Facebook, Instagram, Twitter

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

2017

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Specialties

Computer type

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Computer issue

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Reviews

Customers rated this pro highly for work quality, and responsiveness.

Very good 4.6

25 reviews

5

80%

4

8%

3

8%

2

0%

1

4%

Read reviews that mention:

Anna C.

Mar 20, 2014

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Hired on Thumbtack

I had a water damaged macbook pro and was frantically researching all the repair shops in the Boston area. Everywhere, including the Apple Store, told me that I was better off buying a new computer because the repairs would be costly. But here I am, typing this review on the same laptop that was supposed to be a goner. Not only did A Plus Computer Services give me an incredibly modest deal (1/4th the price of what the Apple Store said it would cost to fix through them), they were fast, fixing the computer within one day of diagnosing it (the diagnosis was free, might I add) and calling me to confirm that I was okay with the price and getting the green light to repair it. ON TOP OF ALL OF THIS, I mentioned briefly that I was a poor college student struggling without my laptop and they gave me a loaner laptop and charger FOR FREE. All I had to do was return it when I came to pick up my computer. AND, they give a 6 month warranty on their products, again, FOR FREE. They were very kind, answering my many questions, and saved me so much money, stress, and time. It might seem discouraging to trek out to their store but trust me, it is worth the distance. It is rare to find such genuinely good people who care about both the customer and the product. THANK YOU A PLUS COMPUTER SERVICES!!!!!!

A Plus Computer Services's reply

Thank you for your support. Looking forward to helping you in the future.

Apple Computer Repair

Greg R.

Sep 10, 2016

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Hired on Thumbtack

I was very happy with the repair service provided by A Plus Computer Services. They listened to my description of the overheating issue I was having with my iMac, offered flexible times to meet with them about the problem, then fixed it within the time period we discussed. They also identified another potential problem once they had the machine open, so that I would be ready and know what to do if it came about. Great guys, great service. I highly recommend them.

A Plus Computer Services's reply

Thank you for your business. Looking forward to helping you in the future. Best, Olti.

Computer Repair

Richard S.

Jun 20, 2015

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Hired on Thumbtack

One of A Plus Computer Services IT Support Specialists...Hicham Jaafary came on Sat. morning and worked very quickly and efficiently to set up my new 4 in 1 printer, fax, scanner, copier. He set it up for wireless and USB (in case of wireless being down) and showed me how to use everything. Hicham proved to be very knowledgable, nice, professional and helpful. He even looked at the performance of my computer and made a great suggestion of what product to buy at Best Buy or Staples to clean up my hard drive, for faster performance. Overall, he was EXCELLENT!

A Plus Computer Services's reply

Thank you for your support. Looking forward to helping you in the future.

Network Support Services

Steven B.

Aug 3, 2014

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Hired on Thumbtack

My laptop had a graphics card problem and other problems like being too slow at times. I took it to A Plus and they told me it's gonna take about 3 days, I was a bit reluctant but I decided to do it and true to their word, after 3 days I picked up my computer and it looked brand new. They not only fixed the graphics card but also cleaned it up and now it looks like I have a new laptop. The price was not as expensive as I expected so that's a plus and when I got there to pick up my computer Olti gave me extra tips on what to do to prevent my computer from breaking down again and how to take care of it better. Overall I have to say the service was awesome and I can't complain. I'd recommend anybody to go there. If you think it's kinda far for you to travel without a car, trust me, it's worth it! 5 stars....

A Plus Computer Services's reply

Thank you for your support. Looking forward to helping you in the future.

PC Computer Repair

Loretta M.

Apr 3, 2014

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Hired on Thumbtack

It was a pleasure doing business with Olti. The people who work with him are also, outstanding. They arranged a pickup and drop-off on my computer. It was finished quickly and they even upgraded me to Windows 7. Thank you, a million times thank you. You saved my programs and files.

A Plus Computer Services's reply

Thank you for your support. Looking forward to helping you in the future.

Computer Repair

Credentials

Background Check

Olti Gjura

FAQs

What types of customers have you worked with?
Virus removals, spyware removals, laptop repairs, laptop screen replacements, hard drive data recovery, data backup, online data backup, system os reinstallations, drivers update, server installation, networking, cabling, firewall installations, wireless network installations, complete office solutions, home visits, server migrations, active directory server setups and configurations, computer networking maintenance, surveillance security camera installations with hardware and software configuration for home or office, it consulting, free diagnose of problem, free estimate and site survey for business clients.
What advice would you give a customer looking to hire a provider in your area of work?
When choosing a provider for your computing IT needs you need to choose wisely. Since IT Computer support is one of the most important parts of your daily life in home and at the office business, you need to choose someone where the professional skills, technology knowledge, trust and honesty are at its highest levels. A Plus Computer Services has all of them combined. Our staff is well trained, reliable and we stand behind our products and services because we are a trusted reputable company. Our company has been around for more than 9 years and we strive to provide our customers with the best experience together with affordable pricing.