FAQs
- What is your typical process for working with a new customer?
Every new job starts with a conversation about what you’re hoping to do. You can text, email or video call with us - whatever is best for you. Once we understand your needs, we will provide you with a quote and potential days/times to do the work. Once the work is complete, we follow up with you to make sure everything was done to your satisfaction and that the process was easy for you.
- What types of customers have you worked with?
We have worked with all types of customers! Some have needed a lot of small things done. Others that have a bigger project to tackle. We help customers that may not have a lot of “handy” skills in their homes - but also customers who have skills, but just don’t have the time in between everything else that they do.
- What advice would you give a customer looking to hire a provider in your area of work?
Look for professionals or teams that aren’t just skilled, but that also care about your overall experience. Hiring a professional for help should be all about making your lives easier, not harder. Things to look out for: Are they communicating with you on the channel you prefer? Are they getting back to you quickly? Are they trying to work with/around your schedule? Are they using your time well?