FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
$50 CALL OUT FEE, THAT IS WAIVED IF HIRED ✅ All estimates/prices are competitive with local licensed plumbing contractors. ✅ We are proud to provide a discount to all military, educators, and first responders. Thank y’all! Please mention this to receive a discount!
- What is your typical process for working with a new customer?
1. First, upon my arrival, I collect a $50call out fee that is waived if hired. After the call out fee is collected, I perform a thorough inspection of the situation to find out exactly what is wrong so I can provide an accurate estimate and to answer any questions that the customer may have. 2. I will then provide you with a detailed estimate. 3. Once the estimate is accepted. We will then set up a date and time convenient for you so I can perform the work. ✅ All of my prices are competitive to local licensed and insured plumbing companies. ✅ Prime Plumbing Repair is proud to be fully licensed and insured.
- What education and/or training do you have that relates to your work?
✅ I graduated from a 5-year Apprenticeship through the Local Plumbers & Pipe Fitters Union where I was taught the proper procedures of all plumbing aspects, from the installation of various piping systems to repairing/replacing fixture parts, and installing various brands and styles of fixtures. Furthermore, I was educated and Licensed by the State of Louisiana in Plumbing and Natural gas. ✅ I complete continuing ed yearly to stay updated. ✅ I have 20 plus years of experience. ✅ I installed a vast portion of the plumbing at the new VA hospital, University Medical Center and numerous restaurants in the Greater New Orleans Metro area including; Palace Cafe, Commander’s Palace, and Mr. B’s to name a few.