FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
The customer should know that the majority of my work is done on a time and material basis . I have an hourly rate that I charge plus any material that I use. I also give a $15 discount for all first time customers, also if a customer refers me to another customer the next time I work for that customer they will receive $15 off their total bill.
- What is your typical process for working with a new customer?
My typical process for working with a new customer is relatively simple,I like for my customers to know what all is involved pertaining to the job. I try to give them an estimated time on how long the project could take.Also I keep them updated on every step of the job to keep them informed on what’s all going on .
- What education and/or training do you have that relates to your work?
I received very good training through a 5 year apprenticeship program where I attended school 2 nights a week and worked 40 hours during the week . I also received numerous certifications that pertain to the plumbing industry. I’m also involved in continuing education once a year , and also one week out the year for additional training.