FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We price based on the hour. This simplifies the process and also lets you easily let us know extra cleaning requests you want done in your home. Select the estimated hours you think it will take a cleaner to clean your home and the price is shown instantly on the website. We don’t charge you until after the cleaning is done and verifying the exact number of hours the cleaner was in your home.
- What is your typical process for working with a new customer?
Standard cleaning takes into account everything that involves cleaning a home or apartment. Cleaning/vacuuming floors, cleaning bathrooms, kitchen, living room, dusting, etc. We do offer extra services like cleaning inside the fridge and inside the oven, please let us know in the comment box when booking what else you specifically want done. Simply go to our booking form and schedule your appointment online. Alternatively, you can give us a call if there are any issues at all.
- What education and/or training do you have that relates to your work?
We rigorously vet all of our cleaners. We hire less than 3% of cleaners we screen. We are a licensed and insured business.