FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We offer discounts when you chose weekly , bi-weekly service, or monthly which will starts on the 2nd cleaning. Frequency cleanings are only available after an in-home consultation or after your initial cleaning. Payment in due promptly after services are rendered.
- What is your typical process for working with a new customer?
🫧5 Easy Steps to Book your Next Cleaning🫧 1. We’ll start by conducting an initial phone call to get to know you and your expectations. 2. After the phone call, we will send a detailed cleaning checklist and “FAQ” guide via text to your phone number on file. 3. You’ll select your appointment date and time. 4.We will send you a confirmation text/or email with all the appointment details. 5.You’ll send your address and any necessary access codes/or directions We also offer secure cashless payment methods including Apple-Pay, meaning you’ll never have to run out to the ATM to grab cash.
- What types of customers have you worked with?
We have worked work with property managers at commercial properties, Airbnb host, homeowners and renters for residential cleanings. We have also worked with realtors, cleaning rentals and maintaining homes listed “For Sale” .