FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We're a straightforward and simplistic company that prioritizes understanding your unique situation to provide a personalized experience. We take the time to learn about your move, including the reasons behind it, to craft a customized solution that fits your needs. Regarding pricing, we offer competitive rates and discounts for certain groups, such as veterans, senior citizens, and more. We'd be happy to discuss these options with you when providing a quote.
- What is your typical process for working with a new customer?
Our quote process is designed to be a consultation, rather than just a simple price quote. We take the time to ask questions and listen to your needs, desires, and concerns to ensure we fully understand your project requirements. During the quote process, we'll ask questions such as: - What are your moving or project goals? - What is your timeline and budget? - What specific services do you need (e.g., packing, loading, unloading, assembly)? - Are there any specific challenges or concerns you have?