Z-JAK Technologies

$175/hour

Estimated price

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Introduction

Get dependable IT support you can trust. Z-JAK Technologies brings 40+ years of experience to your small business. We specialize in practical IT solutions for both Microsoft and Apple products, including network setup, cloud services, and everyday tech support. We'll build a solid technology foundation, so you can focus on running your business smoothly.

Overview

Hired 2 times

Serves Louisville, KY

Background checked

4 employees

5 years in business

Business hours

SunClosedMon9:00 am - 5:00 pm

Payment methods

This pro accepts payments via Check, Credit card, PayPal, and Stripe.

Social media

Facebook

Reviews

Customers rated this pro highly for responsiveness, work quality, and professionalism.

5.0

3 reviews

5

100%

4

0%

3

0%

2

0%

1

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Past Customer

Oct 25, 2021

·

From Google

I'm fairly savvy when it comes to things technical: email settings, cPanel mysteries for my website and business email, etc. But something happened to my email that told me I was in over my head and someone told me about Jeff at Z-Jak.I brought my laptop to Jeff at his office and found him to not only be extremely competent but patient as well. (I get kinda squirrely when I get in these kinds of situations and need his calming presence.) Most techs want to physically take over the keyboard but not Jeff. He took the extra time it takes to verbally guide me through all the choices and clicks.In short, Jeff sorted out the problem with me doing the hands-on part. In the process I was also able to understand what I had gotten wrong.

Z-JAK Technologies's reply

Appreciate the feedback Bruce! Glad I was able to sort that out for you.

Vanessa D.

Nov 16, 2020

Awesome to work with!

Past Customer

Nov 9, 2020

·

From Google

Always willing to help and very responsive

Z-JAK Technologies's reply

Thanks Vanessa!

Credentials

Background Check

Jeffrey Chandler

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
Service fees for on-demand support are billed at an hourly rate. Most clients work on a monthly flat-rate agreement that covers everything. Monthly clients are never billed for labor on projects or break-fix work.
What is your typical process for working with a new customer?
Client onboarding begins with a discovery call where we discuss issues you're currently experiencing and where we can help. We'll follow that up with an on-site visit to assess your current environment and provide a quote for our services.
What education and/or training do you have that relates to your work?
I have a Computer Science degree from the University of Louisville. I've been working in the technology field for over 35 years.

Z-JAK Technologies

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