FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is transparent and competitive, with no hidden fees—what you see is what you pay. We offer 15% off your first cleaning with code THUMBTACK and up to 20% off with recurring services. Whether you need a one-time deep clean or regular maintenance, we have affordable options to fit your needs and budget.
- What is your typical process for working with a new customer?
Our process for working with new customers is simple and hassle-free: 1️⃣ Initial Contact: Whether you book online, text, or call, we’ll gather the details about your cleaning needs. 2️⃣ Service Customization: We’ll help you choose the right services and schedule a time that works best for you. 3️⃣ Transparent Pricing: You’ll receive a clear and upfront quote with no hidden fees. 4️⃣ Communication Updates: We’ll send text or email reminders about your appointment and keep you updated on your assigned service provider for peace of mind. 5️⃣ Stress-Free Cleaning: Our team arrives on time, ready to provide professional, top-quality service while you relax. We’re committed to making the process seamless, transparent, and stress-free!
- How did you get started doing this type of work?
I’ve always been passionate about creating clean, organized spaces that bring peace and harmony to people’s lives. My natural knack for organization, combined with my belief in the importance of maintaining stress-free environments, inspired me to start Riverfront Cleaning Services. I wanted to make it easier for families and businesses to enjoy spotless spaces without the hassle. It’s incredibly rewarding to help clients reclaim their time and enjoy the comfort of a clean home or workspace!