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Rob's decks remolding
Rob's decks remolding

Rob's decks remolding

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Repair types
Sorry this pro can’t do your job, but we know other pros who can.
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Introduction
Family own and we do the best job we can and make our customer happy. As a regularly 5-star rated Carpenter, we’re devoted to provide excellent customer service and exceed expectations. We want to earn your future business when you need our services again. Our focus is quality, I will take the time to make sure you are satisfied. We look forward to working with you.
Overview

Hired 3 times

Background checked

3 employees

25 years in business

Payment methods

This pro accepts payments via Cash, Check, Credit card, Square cash app, and Zelle.

Featured Projects

97 photos

  • Out door deck with platform

    Deck or Porch Remodel or Addition

Reviews

Customers rated this pro highly for professionalism, work quality, and responsiveness.

Good 3.7

9 reviews

5
67%
4
0%
3
0%
2
0%
1
33%

Read reviews that mention:

pro avatar
Melanie W.
Oct 15, 2024
·

Hired on Thumbtack

Hired on Thumbtack

If I could give them a zero, I would. They were hired to fix up our deck. Unprofessional crew who low-balled themselves on price and the workmanship is sub par anyway. They also do not take credit cards like they said. They processed our down payment for $1500 with a Square account and then they found out they wouldn’t get the money for 15 days. They asked for another way so we did it a second way (PayPal) but that would charge us a fee so they took the fee off of our costs. Again, their method of receiving my payment they chose not us. They processed a refund but we still have not received the money back from 9/23/24. They left wood, nails, and cigarette butts all over our yard. The dangerous nails every where was very scary since we have elderly and children living here. The boards are uneven in length both on the deck and the stairs. The paint has already chipped. They got paint on the staircase bars…then comes the worst part. I keep asking for the refund. They tell me I have to contact the payment vendor to get it back. I advised I cannot contact their vendor to get a refund. Then I advise them our neighbors reported that while they were working the deck, their mouths were loud and filthy along with complaining about how their own other workers didn’t pick up the old wood and how they weren’t making any money off this job…this contractor called me a liar? Then he said, he put our “shit” back on the deck even though he didn’t have to….I didn’t ask them to do it. Overall this has been a mess. This is not an established contractor company that is fit to do business with. We will have to live with this for now but will be getting a refund. Sorry Thumbtack…while we had one great experience with you, this kind of contractor will prevent me from using this service again. I have never had anyone who I paid and contracted call me a liar. We are good upstanding people. Not so much for this company. You have been warned.

Details: Application of finishes (sanding, staining, painting) • Repair minor cracks, gaps, or holes • Repair one or few decking boards • Wood • Residential

Rob's decks remolding's reply
we don't use nails I didn't leave any wood all ur wood was picked up and our cigarette butts was up and out of your yard cuz we pick everything up. thumbtack needs to take this review off cuz it's a false review. square took her money not me I never seen the 1500 dollars. my bank never received it I refunded it back to her the same day she sent it to me. none of her boards was uneven or cut uneven her deck needed a lot more work than she was willing to pay for. her whole deck needed to be redone and we told her that when we started the job. but we repaired what she wanted done. so if I was her I would stop harassing me over something I have no control of..
Deck or Porch Repair
pro avatar
S. H.
Apr 22, 2024
Had a small back deck redone very good job. Thanks Rob
pro avatar
Virginia G.
Apr 19, 2024
·

Hired on Thumbtack

Hired on Thumbtack

No show/no call for estimate.

Details: Remodel or renovation of existing deck or porch • I have the plans and just need the installation • Residential

Rob's decks remolding's reply
Virginia you said your husband wanted to do the work this means it would waste of my time to come look at the deck
Deck or Porch Remodel or Addition
pro avatar
Liz E.
Apr 1, 2024
I'm sorry to leave a negative review, but I feel it's necessary. I hired Rob to rebuild a set of deck stairs and reinforce some weak supports. I chose them even though their quote was slightly higher than another because they offered full-service, including hauling away the old deck wood. They were very responsive before and during the job, and I was optimistic. However, halfway through the project, I noticed that the craftsmanship was not up to par. I expressed my concerns, and they assured me they would fix the issues and "make me happy", so I let them continue. After completing the work and only hauling away half of the old deck, they promised to return in 2 days to pick up the rest, but it's been a week and a half with no pickup. They have also stopped responding to my messages. I'm frustrated by the poor quality of work and their failure to follow through. I'll update my review if they pick up the wood, but as it stands, I cannot recommend them for any jobs.
Rob's decks remolding's reply
your giving me a bad review for not picking up your wood we did the job u requested and you told us you was happy with the work.. I don't lie about my work my picture shows for the quality of our work. and I strive to make my clients happy. I normally pick up the wood I'm supposed to haul away.
pro avatar
Bob f.
Apr 25, 2024
Top notch service
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Robert Worman

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