FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our prices start at $99, depending on the size, nature of damage and complexity of the recovery. We offer free diagnosis of your damaged device so you know what the costs will be upfront
- What is your typical process for working with a new customer?
1. You drop your damaged hard drive or media by our office for a free quote. 2. You give us approval if you want to move forward 3. We recover your data and either copy it onto a device you provide or we provide one for a small fee
- What education and/or training do you have that relates to your work?
In addition to our experience recovering hundreds of hard drives, our experts are certified in digital forensics and the discovery of electronically stored information, which guarantees you are getting the best service.