FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is designed to be competitive and transparent, ensuring you get the best value for your experience. We offer seasonal discounts, special deals for recurring bookings, and exclusive perks like restaurant and hotel vouchers. While some fees may apply for extended hours or additional services, we always communicate these upfront so there are no surprises. Cancellations made within 60 days of the scheduled event will result in the forfeiture of the down payment. However, if you choose to reschedule to a different available date, the deposit will be applied to the new date. Cancellations made within one week or less prior to the event will result in the loss of the down payment, and you will be charged the remaining balance of the original package purchased.
- What is your typical process for working with a new customer?
We start by understanding your event and vision to tailor our service to your needs. After an initial consultation, we’ll provide a detailed quote and help you choose the perfect vehicle. From there, we coordinate all logistics, keeping you updated every step of the way to ensure a seamless, stress-free experience.
- What education and/or training do you have that relates to your work?
We can legally operate anywhere within the state of Kansas. Kansas requires a DOT number to operate, and a DOT number does many things but the major one is to ensure the company has commercial for-hire insurance. A DOT number is very inexpensive, however, insurance is very expensive. If a company does not have a DOTKS number on each side of their buses they are not legal and most likely do not have the proper insurance. We are also certified with the KCC so you don’t have to worry about your special day being ended by us not having all the proper insurance and certifications. You worry about having a good time and we will be sure to follow the rules and get you around in a safe and timely manner! Additionally, all of our drivers have passed criminal background checks.