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If you hire this pro, you’re covered by a money-back guarantee. Learn more
About
I'm Andrew, and I work on all things computer related. Have 41 years experience, building and fixing computers. I make in-person service calls. I believe in helping people with computer issues, trying to explain what you need, and not be intimated by the device and to make an informed decision about the work you're hiring me to do.
Overview
Hired 15 times
3 similar jobs done near you
Background checked
1 employee
23 years in business
Business hours
This pro hasn't listed their business hours.
Payment methods
This pro accepts payments via Cash, Check, and Venmo.
Services offered
Computer issue
Computer type
PC
Desktop or laptop
Desktop
Laptop
Reviews
Customers rated this pro highly for work quality, professionalism, and responsiveness.
Exceptional 5.0
13 reviews
5
100%
4
0%
3
0%
2
0%
1
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Read reviews that mention:
Jamie H.
3 weeks ago
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Hired on Thumbtack
Wonderful. Had a complicated issue between a router and modem. Andrew took time to go over every detail of what we were trying to accomplish and resolved the issue. Highly recommend.
Details: Personal (Home) • Network setup and installation • Router • My home, venue, etc. • Remotely (phone or internet)
Network Support Services
Michele M.
Apr 18, 2026
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Hired on Thumbtack
Andrew was awesome - he was patient, knowledgeable and thorough teaching me how to get used to a laptop from an IPad, set up my wireless printer and minimize my CDs… A+ and highly recommend
Details: Adult • Beginner • Understanding my PC • Email (e.g., Outlook, Gmail) • The computer teacher travels to me
Computer Lessons
ANCIL D.
Jun 6, 2025
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Hired on Thumbtack
Because I have a dog not used to strangers I I asked him to come in through the garage so I could hold her With a brief description of where the computer was he went right to work and in a short time he had it fixed
Details: PC • Desktop • Computer not turning on • My home, venue, etc.
Computer Repair
Jennifer H.
Jan 25, 2026
•
Hired on Thumbtack
I’m very pleased because I needed help last minute and he came in the snow , I’m able to start my remote job not stressed .
Details: Personal (Home) • Network setup and installation • Computer • At the pro’s location • My home, venue, etc. • Remotely (phone or internet)
Network Support Services
Martin S.
Apr 5, 2022
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Hired on Thumbtack
Needed an IT guy to fix my computer after resetting and couldn’t login at all anymore. Tried everything within my power but had no luck. Contacted Andy on Thumbtack and he was very responsive. Got a response within an hour most times. Very professional and explains to you all the things he’s doing. I was informed the whole time. Stayed until my problem was solved. Plenty of experience for any problem you have. Thanks again.
Details: PC • Desktop • System error or blue screen • At the pro’s location • My home, venue, etc.
Computer Repair
Credentials
Background Check
Andrew Bustraan
FAQs
What is your typical process for working with a new customer?
Try and determine what the issue is, help the customer understand what could be the potential causes for the issue(s) and what resolutions are available.
What education and/or training do you have that relates to your work?
The majority of training that I have has been hands-on with my current employer of 25 years. However, I have taken several courses along the way to further my knowledge in various applications such as AutoCAD, Microsoft Office, Exchange, Networking, Security Applications.
How did you get started doing this type of work?
I started with my current full-time employer of 25 years, and then with a few tenants in the building and their employees as well as coworkers and their relatives and friends.
