FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Customers should be aware that our pricing starts at $32 per hour for our standard cleaning services. However, the final cost may vary depending on factors such as the size of the home, the scope of the cleaning required, and any additional services requested. We offer transparent pricing and will provide a detailed estimate based on a consultation and assessment of the cleaning needs. Our goal is to offer competitive rates while delivering high-quality service that meets the unique requirements of each customer. Additionally, we prioritize open communication regarding pricing to ensure clarity and transparency throughout the process.
- What is your typical process for working with a new customer?
explain what your needs are and your availability and we'll use that information to determine what works best.
- What education and/or training do you have that relates to your work?
Our team undergoes rigorous training and education to ensure they provide the highest quality cleaning services. Some of the key aspects of their education and training include: 1. Cleaning Techniques: Our team is trained in various cleaning techniques to efficiently and effectively clean different surfaces and areas of the home. This includes proper methods for dusting, vacuuming, mopping, and sanitizing. 2. Product Knowledge: They receive education on the proper use of cleaning products, including eco-friendly options, ensuring they understand which products are safe and effective for different surfaces and environments. 3. Safety Procedures: We prioritize the safety of both our team members and our clients. Our staff is trained in safety protocols, including proper handling of equipment and chemicals, as well as techniques to prevent accidents and injuries. 4. Customer Service: Our team is educated on providing excellent customer service, including professionalism, communication skills, and the ability to address customer concerns and preferences effectively. 5. Specialized Services: Depending on the specific needs of our clients, our team may receive additional training in specialized services such as deep cleaning, move-in/move-out cleaning, or cleaning for individuals with specific health considerations. Overall, our team's education and training are geared towards ensuring they have the knowledge, skills, and professionalism to deliver exceptional cleaning services tailored to the needs of our clients.