FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
depending on the material requested, discounts are always a possibility.
- What is your typical process for working with a new customer?
Face to face and seeing the project on site is best. We will go over the process of the project from start to finish and answer any questions before starting any measurements. Estimates will typically take from 30 minutes to an hour, measurements will be taken for square footage and a quote will be sent over via email and text within 2 hours after completing the initial consultation.
- What education and/or training do you have that relates to your work?
10 years of residential installation and refinishing experience in the flooring industry. 7 years of commercial flooring installation, which has spread my experience across 46 states, mastering different methods for installation depending on codes, climate, altitude, and a variety of other challenges depending on the environment.