FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At SustainPros, we offer affordable, transparent pricing with no hidden fees—just top-quality service at competitive rates! We customize quotes based on your specific needs, ensuring you get the best value. We also provide discounts for recurring services and offer flexible pricing options to fit your budget.
- What is your typical process for working with a new customer?
We make getting started seamless and hassle-free! ✅ Consultation: We discuss your cleaning needs and goals. ✅ Customized Plan: We create a tailored cleaning solution for your business. ✅ Proposal & Agreement: We provide clear pricing and service details. ✅ Service Kickoff: Our expert team gets to work, delivering exceptional results! ✅ Ongoing Support: We check in regularly to ensure your satisfaction. We believe in open communication, reliability, and exceeding expectations!
- What education and/or training do you have that relates to your work?
Our team is highly trained in commercial cleaning best practices, including: ✔ Eco-friendly cleaning techniques using non-toxic products. ✔ OSHA & industry safety compliance for a secure workspace. ✔ Specialized training in office, janitorial, and post-construction cleaning. ✔ Customer service excellence, ensuring a seamless experience. We stay ahead of industry standards so you get the best results!