FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is very specific to each location and job. No two are alike. We will take the time to personalize your cleaning routine to your specifications. Many jobs will need to be seen to give the most accurate quote possible. All pricing listed may be slightly changed upon seeing location.
- What is your typical process for working with a new customer?
The typical process begins with contact via phone, text, or email. I gather basic information like square footage, how many bedrooms and bathrooms, which kind of clean do you need (basic,deep,move in/out, post construction, airbnb), do you want any "add-ons"(fridge clean out, insideout oven, windows), do you have a budget in mind, how many hours are you looking for, how often do you need the service (One Time, Weekly, Daily, Biweekly, Monthly, Seasonal), where is the location etc. Once we figure out what you need completed I will give a rough estimate for the job and we will book a day and time. On the day of cleaning I will message to confirm our visit. I will arrive with supplies ready to work on you cleaning needs. After the cleaning I will let you know of any issues that may have arose ,if any. I will go over the bill and payment options. I will leave a business card with your next appointment on the back, if applicable. Then the customer is free to enjoy their freshly cleaned house.
- What education and/or training do you have that relates to your work?
I have been cleaning since I was 15 at my 1st job in the restaurant industry I was quickly requested by my managers to deep clean several areas. I later became a Nurses Aide which had me do training for OSHA and knowing how to keep surfaces as germ free as possible. While doing aide work I also worked in the college cafeteria as a janitor. A few years later, I found a job with a cleaning service and worked there for 8 years. I was blessed to learn to provide a professional high quality clean in a wide array of locations, surfaces, sizes and types of cleaning jobs. I loved my job, I was always very good at cleaning and I have a good time doing it. I have been cleaning for over 15 years and am well versed in many cleaning techniques.