FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At Honeycomb Roofing and Exteriors, we believe that high-quality roofing services should be accessible to everyone. Our goal is to provide exceptional value, combining affordability with excellence. Here’s what you can expect from our pricing: Affordable Service: We are committed to offering competitive rates without compromising on quality. Whether it's a new installation or a repair, we strive to keep our prices fair and transparent. Insurance Assistance: We understand that roofing projects can sometimes involve insurance claims. Our team can help facilitate the insurance process, potentially lowering your overall cost. Flexible Financing: To make roofing more accessible, we offer financing options. This allows you to get the services you need without worrying about upfront costs. Referral Program: We love rewarding our loyal customers! Our Referral Program offers a discount for every successful referral, helping you save while spreading the word about our top-notch services.
- What is your typical process for working with a new customer?
At Honeycomb Roofing, we believe in a simple and transparent process for every new customer. Our 3-step approach ensures that you receive the best possible service, every time: Understanding Your Needs We begin by listening carefully to your needs and concerns. We’ll have a conversation to understand what you're looking for and get a clear picture of how we can best assist you. Thorough Roof Assessment Our experienced team will perform a detailed evaluation of your roof's condition. We look for any damage, wear and tear, or potential issues, ensuring we understand the full scope of the work required. Providing You with the Information You Need We believe in transparency. Once we have the necessary details, we will walk you through all available options, providing clear, honest recommendations and giving you the information you need to make an informed decision that’s best for you and your property.
- What education and/or training do you have that relates to your work?
At Honeycomb Roofing and Exteriors, our team is made up of highly skilled professionals with years of hands-on experience in the roofing, siding, and gutter industries. We believe that expertise is key to delivering the best results, which is why we invest in ongoing education and training. Extensive Experience: We didn’t start as managers or sales reps—we started from the ground up as roof, siding, and gutter installers. This hands-on experience ensures that every project we take on is handled with the utmost care and skill. OSHA Certification: Our team is OSHA certified, ensuring that we follow the highest safety standards on every job. Velux Certified Skylight Installers: As certified Velux skylight installers, we have the specialized training needed to properly install and maintain skylights, bringing natural light into your home or business. Product-Specific Training: We've completed comprehensive courses for all the products we install, ensuring that we’re up to date with the latest installation techniques and product innovations. Ventilation Certification by Quarrix: Our team is also ventilation certified by Quarrix, with extensive training and hands-on experience to ensure that your roof’s ventilation system is functioning at its best. With these credentials, we ensure every roofing, siding, and gutter project is completed with precision and care—No Reps or middle men just our in-house, experienced team handling every detail.