Cochran Exteriors, LLC
Introduction
We take pride in our work and welcome the opportunity to assist residential and commercial owners in their restoration projects. We work hard to ensure that you receive the highest quality products with complete customer service at the best value. Our mission is to provide you with an effective and comprehensive roofing, siding and gutter system that will deliver satisfaction for years to come.
Cochran Exteriors, LLC, is an experienced construction company with 30+ years of construction experience. We are committed to providing excellence in roofing, siding and gutter work. We have become specialists in addressing the needs of hail and wind damaged properties that require attention.
Perhaps one of the areas which sets Cochran Exteriors apart from our competitors is our dedication to improving the aesthetics of each homeowner's property. We consider this aspect of the project to be a critical link in the ultimate success of any restoration project. Cochran Exteriors constantly strives to stay abreast of the latest technologies, training of our personnel and supplying our clients with the best resources for their restoration project.
Our reputation is not only our guarantee. Cochran Exteriors will provide the necessary service to complete any project to the highest level of quality and offer the industry standard for product and installation warranties. As a family owned business, Cochran Exteriors is looking out for your needs.
Featured Projects
19 photos
Specialties
New roof type
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Reviews
Customers rated this pro highly for professionalism, responsiveness, and work quality.
Good 3.9
44 reviews
5
68%
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3%
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2%
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9%
1
18%
Monica S.
Sep 28, 2019
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Hired on Thumbtack
Hired on Thumbtack
Details: Minor, cosmetic damage only • Home
Cochran Exteriors, LLC's reply
Thank you for your feedback Monica! We are committed to ensuring you have a great experience with our team and apologize for any negative feelings prior to moving forward with us. Our customer care representative has reached out to you and looks forward to making sure that any questions or concerns you have are addressed as quickly as possible. We look forward to providing a 5-star experience with your project!
Siding Repair
Past Customer
May 16, 2019
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From Google
From Google
I called and got a quote to replace one five foot piece of Hardie siding that had fallen from the side of my house. The employee came out and quoted a price of $543 for replacing this piece. When asked why, he said they would have a hard time locating a replacement and would have to paint the piece to match my four year old siding. I then asked about their $250 online promotional discount for any project and was told that promotion would not apply to this job even thought the coupon lists no restrictions. I since located the siding in town, its in stock and sold by color for $14. The selling store is helping locate an installer who will charge around $100. I believe Cochran quoted an obviously outrageous price for a very small job they did not want to do. Very disappointed.
Cochran Exteriors, LLC's reply
Thank you for your feedback, Todd. As every case is different, we are happy to have our repair division manager reach out to you directly to discuss the details of your quoted repair and he would be happy to answer any questions you may have. As always feel free to reach out to our office at 317-288-5016 as well and our team is available to provide any assistance you may need.
Past Customer
May 23, 2019
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From Google
From Google
Extremely unprofessional! Someone came out to my home over a week ago to provide me with a quote. I waited until the end of the week to call to inquire about my quote. They apologized, and said it would be sent. Well, it was never sent, so I called again, and asked to speak to management . They informed me they were all in a meeting and he would call me back! Then, like magic, I received my quote via email, with three line items, which were not descriptive with a $4,500 price tag! I would not recommend this company to anyone! This price point seems like they put just any number down! I called called this company to get work done, and they didnt have. the professional to follow through! By the way, still waiting on mgmt. to call!
Cochran Exteriors, LLC's reply
Thank you for providing feedback regarding the experience with your team. We apologize as this is not the way in which we like to conduct our first impressions. We would be happy to speak with you further. Please feel free to call our office at 317-288-5016 and we are happy to help.
Past Customer
Jun 11, 2019
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From Google
From Google
We desperately needed a new roof as leaking water was beginning to create water spots inside our newly renovated upstairs. Additionally, our gutters did everything but transfer water away from our house and we had experienced basement flooding several times as a result. When other contractors told us there was no way our insurance company would cover the damange, we were unsure where we would come up with the 20k they were asking. However, Cochran Exteriors, specifically, Ralph Thielking, helped us with the completies of working with our insurance company. Ralph walked us through every step of the entire process and was always available to address any problems or concerns we had (e.g. some of our replaced siding was painted a shade my wife was not fond of and didn't exactly match our existing paint. I called Ralph, let him know my concern, and it was fixed, no questions asked.) As a new home owner, I was pleasantly surprised with how effortless the process was despite all the disheartening stories I had heard from other people regarding roof replacement in general. Very happy with the ease of working with this company and also the end product the company produced.
Past Customer
Jun 15, 2019
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From Google
From Google
By far, the least professional company I've ever worked with. From start to eventual finish, the service and craftsmanship was subpar. Job start dates kept being pushed back and when a firm date for a 3 day job was given, they didn't show up. At all. So that we will count as day 1. Day 2, they came and worked, gaps were found between many of the windows and house that had been sealed improperly. Day 3 was much of the same. Day 4 should've been the last day. Instead, it is 3 weeks later and the finishing trim work still hasn't been completed. When the crew came to complete the trim during a time I instructed the house was not to be available to them, they didn't even have all the materials to complete the job. The crew was supposed to come back the next day, but never came. They came on a completely different day with zero warning and completed the work. It looks cheap. It looks shoddy. It looks like they came out to complete the job as quickly as they could, not to the best of their, obviously, limited ability. It too over a month for a 3 day job. I will never use or recommend anyone uses this company ever.
Cochran Exteriors, LLC's reply
Thank you for taking the time to provide your feedback regarding your work with us. We would be happy to address any issues related to your job and are happy to provide prompt resolution to any items needing attention. Please contact our office at 317-288-5016 and our customer service team will be glad to help.
Credentials
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Background Check
Jonathan Cochran