FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
New Suburban Roofing & Metal offers free estimates for every project. Once we give a price, we stick to it. There are too many contractors out there that nickel and dime a project to death, so we tend to steer away from that practice.
- What is your typical process for working with a new customer?
We always like to meet with a new customer at the project site, gather all pertinent details required to estimate and determine scope, and then provide a formal quote via email or in person, whichever you prefer. We like to make it easy to work together to achieve your project goals.
- What education and/or training do you have that relates to your work?
I have over 10+ years in contracting, managing small residential repairs all the way up to $1 million+ commercial projects from start to finish. From starting in Sales, moving to Production Manager, then to Director of Operations, and to end up as Chief Operating Officer for a commercial roofing company doing $15M/year. I've handled every facet and responsibility from top down in the contracting world.