FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Upfront and honest pricing. What you are quoted is what you pay.
- What is your typical process for working with a new customer?
1. Schedule an appointment time that works for you. BTW...You won’t experience the typical waiting on a repairman saga that could be all day. Our dispatch and scheduling system is the most efficient in the industry. (You’ll See) 2. We assess the problem, research parts if needed, create an exact quote to repair or replace. 3. Make repairs as agreed 4. Clean work area 5. Final- payment, email receipts, explain our 1 year warranty
- What education and/or training do you have that relates to your work?
34 years experience....NATE Certified for HVAC and NASTEC Certified for appliance repair.