FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our price structure is very simple. The cost of the rental is based on distance, party size and the options included (printing, email and/or text messaging services); it is $250 for our Photo Booth and $350 for our 360 Video Booth an hour. We are extremely flexible. We do offer discounts for Military and Nonprofits/Charities.
- What is your typical process for working with a new customer?
Customers will either meet us at a trade show or contact us directly (email, phone, text). The majority of the time we are able to discuss a customer’s needs/wants at the time of contact or we will schedule a separate time to talk, usually within the same day. Once, we have a good idea of what the customer would like we will make some recommendations/suggestions on services and the day of logistics. We typically will have about 2-3 conversations with the customer to make sure that they are comfortable with everything and we make ourselves available for any questions anytime. Upon signing the contract, we ask for a small deposit and then we immediately get to working on the customer’s design and set-up (which is usually available within 24-48 hours). Each customer gets a custom design and can change the design as much as they would like until they are happy! Once, the customer signs off on the design and setup we are all set. We reach out to each customer a day or two prior to their event to confirm everything. At that point we arrive 1 hour before our start time or event time - then we are all ready to go!
- What education and/or training do you have that relates to your work?
We are a family owned and operated business since 2009. We treat our customers like family, with the same care, concern and respect as we do our own family. We have a collective 20+ years of customer service, 15+ years of printing experience and 10+ years of photo booth operation experience.